What is Six Sigma Process Management?
| Author | : | |
| Rating | : | 4.87 (872 Votes) |
| Asin | : | 0071453415 |
| Format Type | : | paperback |
| Number of Pages | : | 98 Pages |
| Publish Date | : | 2014-09-28 |
| Language | : | English |
DESCRIPTION:
SSPM provides a system that guides leaders on what to improve first and how to establish a portfolio of the best improvement efforts in their business.The book also offers:Insights on process management, including identifying critical customer process metrics Guidelines to improve customer satisfaction by identifying customer-seen failures Ways to enhance overall business improvement strategy Insights on how future SSPM developments can address modern business challenges . Two leading experts reveal the key concepts and techniques behind Six Sigma Process ManagementSix Sigma Process M
"Underwhelming" according to Joe Fazzari. For the completely uninitiated the book holds a very basic framework and some simple guidance on the approach to performing enterprise-wide mapping+diagnostics+improvement. For anyone else, esp BB's and MBB's, the book may come off as lacking in subst. A great addition to your improvement toolkit. This is a great resource for discussing this important concept with audiences that are new to applying these ideas as well as people that have worked in this area before. Hayler and Nichols present the concepts in a clear manner adding stories and exa. A good, practical, handbook on Process Management Roland R. Cavanagh What is Six Sigma Process Management addresses the basics of Process Management for the novice, as well as providing direction and details for the experienced practitioners. The Authors dispel some myths and tell some stories while laying out the path
From the Back Cover A quick, easy-to-understand introductionto making Six Sigma Process Management work for you