Total Quality Management Handbook
| Author | : | |
| Rating | : | 4.69 (989 Votes) |
| Asin | : | 0070305110 |
| Format Type | : | paperback |
| Number of Pages | : | 712 Pages |
| Publish Date | : | 2016-10-31 |
| Language | : | English |
DESCRIPTION:
The answer? The complete, integrated approach quality expert John Hradesky lays out in Total Quality Management Handbook. For each track you get: workshop materials for forging the employee knowledge, skills and behavior to support company goals; guidelines for building effective work teams; needs assessment techniques for uncovering deficiencies and tailoring training to match your needs, procducts, and culture; much more.. A total approach to TQM that guarantees success. You'll find the entire TQM process set forth in 10 interrelated tracks (foundation, implementation, cultural, rewards systems, team building, management skills, core techniques, customer focus, advanced techniques, and train the trainer) you can follow to create and sustain results over time. TQM is so multifaceted--and afects so many apsects of an organization--that embracing it piecemeal oft
A Customer said A very handy reference for renovating a company.. Jack Hradesky's TQM Handbook is probably the most comprehensive compilation of process control methods available. While any company needs to pick and choose those processes which best suit its operation, you can rest assured that this text will offer those that you seek, and then some.